Built in Sydney, for Sydney-based businesses

Five-star service,
Zero extra effort.

The done-for-you AI front desk that handles your business while you do your job. Always on. Always booked.

Instagram DM · auto-replied in 8s
LIVE
hey are you free for a full set tmrw?
Hi Sarah! Yes — I have 10am or 2:30pm available 💫
2:30 pls
Booked. Deposit link sent. See you Thursday at 2:30 ✨
Today's bookings
THU 24
9:00Mia K.
Classic set
10:30Jess R.
Refill
12:00Lunch
14:30Sarah L.
Full set
16:00Amy T.
Brow lam
Lash techsPersonal trainersHair salonsNail studiosSkin clinicsPhysioChiroOsteoRemedial massageBrow artistsOnline coachesPodiatryLash techsPersonal trainersHair salonsNail studiosSkin clinicsPhysioChiroOsteoRemedial massageBrow artistsOnline coachesPodiatry

The problem

You're running bookings out of Instagram DMs and a calendar app.

Admin never ends

DMs ping-pong, double-bookings, no-shows - your calendar is chaos and you're the only one managing it.

Leads slipping through

Your front desk is your phone. The phone is in your pocket. The pocket is at the gym.

Ghosted bookings

No deposits, no reminders, no follow-ups. Empty chairs cost more than a no-show fee.

The solution

One concierge.
Handling everything.

Concierge.ai is your AI-powered front desk. It answers DMs, qualifies leads, takes deposits, books, reschedules, and follows up — all in your tone, all hours of the day. Trained on your services. Connected to your calendar. Done.

Replies in seconds, in your voice
Books straight into your calendar
Sends deposit links + reminders
Asks for the 5-star review, automatically
This weekConcierge.ai
DMs handled+18%
247
Bookings confirmed+34%
63
Avg. response time−99%
9s
Hours savedthis week
22h

How it works

Live in a week.
Working forever.

No tech setup on your end. We build it, you approve it, it runs.

01

Connect

We plug into your Instagram, calendar, and booking system. 30 minute setup call, that's it.

02

Tune

We train your concierge on your services, prices, hours and tone. It sounds exactly like you.

03

Switch on

Go live. Every DM, lead and booking gets handled — even while you're with a client.

THE PROOF

Real businesses. Real numbers.

9s
AVG. RESPONSE TIME
+34%
BOOKING CONVERSION
22h
SAVED PER WEEK
24/7
ALWAYS ON
"I used to spend two hours a night replying to DMs. Now I close the studio, go home, and Concierge has booked my whole week. It's the best hire I never made."
Jess Liu
Founder · Pilates Spectrum, Surry Hills

Pricing

One setup. One retainer. Everything done for you.

We build it, launch it and run it for you. Built and managed by humans in Sydney.

One-off

Setup & launch

Built, trained and live on your channels in 14 days.

$1,490once · AUD
  • Discovery & brand voice workshop
  • Trained on your services, prices & hours
  • Instagram, SMS & web channel setup
  • Calendar + deposit integration
  • Full migration & go-live in 14 days
Ongoing

Monthly retainer

Concierge management

We run, tune and improve it every month — you just take the bookings.

$890/mo AUD
  • Unlimited conversations across all channels
  • Reminder, no-show & review automations
  • Monthly tuning & performance reporting
  • Priority human support from Sydney
  • Cancel anytime after month 3

Your business,
always on.

Book a free 20-minute audit. We'll show you exactly what your concierge would handle in a week — no pitch.

Book a free audit